Warranty, Returns and Policies

WARRANTY AND RETURNS 

All products come with a guarantee that we will stand behind. We have spent a lot of time in the research and development of lighting and accessories for a vast array of applications. The products we sell have all been tested for the application they are advertised for. In other words, if we say something will work for a certain application, its been tested over and over. 

  With that being said, all parts and products manufactured by SeeLite come with a 1 YEAR warranty that we will honor under certain conditions. This includes the SeeFish Transducer Mount 2.0, SeeBrakes 2.0 & 2.0 Pro, Double Trouble LED Light Strips, Saber LED Light Strips, etc.

Bowfishing lights come with a 2 YEAR warranty.

ALL products needing warranty work must have been purchased by the user or for the user (such as a gift). In some instances we will require that the products be sent back to the shop at the expense of the customer. If it is truly our fault, such as the wrong product was shipped or a faulty product was shipped we will pay for shipping.

  Cosmetic defects, depending on severity, may or may not be covered under warranty. SeeFish Transducer Pole Mount 2.0 being bent or damaged from hitting any kind of object is not covered under warranty. If there are any modifications done to SeeLite products that were not completed by SeeLite or a SeeLite Dealer, the warranty is void. Broken lenses are not covered under warranty unless they were broken during the shipping process. Normal warranty work may involve shipping replacement parts which must be installed by the customer or a certified dealer. 

30 DAY return policy. No returns/refunds after 30 DAYS from purchase date. Proof of purchase is required. Products that are excluded SeeLite Double Trouble and Saber strip lights that have already been installed. All returns can be subject to a 15% restocking fee.



SEEBRAKES LIMITED WARRANTY 

The SeeBrakes 2.0 and SeeBrakes 2.0 Pro parts manufactured by SeeLite are covered by a 1 year warranty. SeeLite warranties all brackets, wiring and control boxes. The MinnKota 30lb and 40lb Trolling Motors are covered under a 1 MONTH warranty. This warranty excludes improper installation of the SeeBrake 2.0 systems.    

LITHIUM BATTERY WARRANTY

Warranty only applies to original owner (non-transferable) 

  • First 30 Days - Refund of original purchase price with return of battery (subject to a 5% restocking fee)
  • 30 days through 2 Years - SeeLite will repair battery free of charge.  If repair is not possible battery replacement will be provided.
  • 2 Years through 3 Years - SeeLite will repair or replace battery for a 50% discount off of original cost of product.

LITHIUM BATTERY WARRANTY EXCLUSIONS
This Limited Warranty does not cover consequential damages and or defects due to the following conditions (but not limited to)

  • Accidents, misuse, abuse, abnormal use, water damage, abnormal conditions, alteration(s) to the product
  • Removal of manufacture date codes
  • Damage due to improper installation, operation, maintenance, and or storage
  • Any damage to battery from uses other than the intended purpose as described by the Manufacturer
  • Use of any charging system and or equalization system not specifically designed for SeeLite Deep Cycle Lithium Batteries
  • Dropped or crushed product
  • Unauthorized opening, tampering, or modification of the product
  • Theft, vandalism, or loss of use while the product is at a repair facility or otherwise awaiting parts or repair.
  • Battery that has not been charged for over 365 days

SEELITE SEEMAX ADAPT - ONE YEAR LIMITED WARRANTY

Warranty Coverage

SeeLite warrants the SEEMAX Adapt Screen to be free from manufacturing defects in materials and workmanship for a period of one year from the date of purchase. This limited warranty applies only to the original purchaser and is non-transferable.

What is Covered

Manufacturing defects in materials or workmanship under normal use during the one-year warranty period.

What is Not Covered

- Cracked or damaged screens due to impact, misuse, or handling.
- Damage resulting from improper installation, including but not limited to installation errors or use of non-approved mounting hardware.
- Damage caused by improper input voltage or power surges.
- Any damage caused by unauthorized repairs or modifications.

Claims Process

To make a warranty claim, please contact SeeLite Customer Service at support@seeliteleds.com. Provide proof of purchase, a description of the defect and photographs of the defect on the screen. SeeLite will determine, at its sole discretion, whether the defect is covered under this warranty and will either repair or replace the defective product.

Exclusions and Limitations

This warranty does not cover incidental or consequential damages arising from the use or inability to use the SEEMAX Adapt Screen. The warranty provided here is the sole and exclusive remedy available to the purchaser and replaces any other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

For warranty service or additional information, please contact SeeLite's Customer Service Department

support@seeliteleds.com



 INTERNATIONAL SHIPPING

 SeeLite is not responsible for the shipping/import duty fees, etc. on international orders. The customer is responsible for all additional fees/costs. 

SHIPPING SPEEDS

  The shipping speed selected at the time of purchase, starts when the order is FULFILLED not when it is placed. SEELITE cannot guarantee any shipping timeline. Although we strive for quick turnaround we cannot always make the desired demands of customers. Tournaments, time of year, and high demand for certain products may affect the lead time on some orders.

PROMO CODES

  All promo codes must be entered at time of purchase in order to receive the discount. No promo codes will be honored post payment. SEELITE reserves the right to cancel any promo code at any time. If a promo code is used, certain guidelines apply: promo codes for drop shipping mean that the product will be drop shipped and extended prep times may apply.


We want to thank all customers of SeeLite and we want to maintain an open line of communication between all customers and the company. If at any time you have any questions concerning any of our products, please email or call us directly at support@seeliteleds.com or 479-747-2626. We will answer and respond as soon as possible.